1. What if I am
Out of town and need to schedule an
Appointment?
Our technicians as well as our pest control
scheduling staff call our customers prior to their
routine service. If you are a new customer, you
can contact our office at 602.942.3653 to speak
with a customer service representative.
Additionally, in the near future, you will be able
to schedule new or existing service via this
internet site. [Up]
|
2. How do I
schedule an appointment?
Our technicians as well as our pest control
scheduling staff call our customers prior to their
routine service. If you are a new customer, you
can contact our office at 602.942.3653 to speak
with a customer service representative.
Additionally, in the near future, you will be able
to schedule new or existing service via this
internet site. [Up]
|
3. Do I need to
stay home all day and wait for service?
Appointments are available throughout the day.
Typically, a 15 minute leeway window is applied
between appointments allowing for traffic and any
other unforeseen problems. [Up]
|
4. Are there any
discounts?
Customers who have a current termite warranty
receive service at a discounted price.
Additionally, should you choose to prepay for an
entire year of service, we will discount 10% from
that annual price. You may also qualify for
additional services at no charge for recommending
a friend, family member or neighbor after they
have received a minimum of 3 services. [Up]
|
5. What insects
does the general pest service cover?
Spiders, crickets, ants, roaches, silverfish
are generally covered under routine general pest
control service. Fleas, ticks, scorpions and
flying insects require different and often
difficult treatment strategies and thus are
charged accordingly. [Up]
|
6. How may I pay
for service?
Payments may be made several different ways.
You can pay with cash or check at time of service,
prepay for a time period or we can bill you. We
also accept most major credit cards if the total
due is greater than $100.00. Additionally, online payments are coming soon. [Up]
|
7. How much does
pest control service cost?
Because each home is unique in it's pest control needs, please call so we can give you an acurate estimate. [Up]
|
8. Is there a
price difference between interior and exterior
service?
The price is not increased for interior
treatment. The primary cost for General Pest
Control is in the exterior treatment. The interior
service is treated on a complimentary basis. [Up]
|
9. When you come
to service my home, where will you treat?
First and foremost, our technician will inspect
your property and advise you of their findings as
well as a strategic plan for managing the problem
bugs. From that point, the technician will make
pesticide applications to the insects hiding
places as well as placing a chemical barrier
around your home. This usually includes treating
the eaves, bases of windows and all entryways into
the home. The interior treatment (if you choose
this portion of the service) typically includes
treating at the doorways, windows, under cabinets
and other areas that insects can hide. [Up]
|
10. How often
should I have service?
Everybody has a different threshold of
acceptance for bugs. Some people feel that seeing
a single insect (dead or alive) between services
is too much. While on the other hand, some folks
feel that a few insects between services are
acceptable. Sexton Pest Control offers several
different service formats to suit your particular
needs. [Up]
|
11. I keep a clean
house. Why do I still have bugs?
Typically insects will come inside when outside
conditions make it uncomfortable for them or they
are simply looking for food and moisture. You have
won half the battle with bugs if you keep a clean
house and the exterior grounds do not offer the
insect much in the way of harborage. The next part
is to seal your home in a manner that excludes
insects from the interior. Sealing plumbing
fixtures inside and outside and adding weather
stripping to doors will make a world of
difference. [Up]
|
12. Do I have to
leave my house during a service?
Usually not. However, during certain types of
services such as fogging and flea and tick
treatments, it’s better if all occupants leave the
home for a period of time. Please consult our
helpful and knowledgeable staff for
specifications. [Up]
|
13. What should I
look for in choosing a termite and pest control
company?
There are a number of factors that may
differentiate pest control companies from one
another. Following are some general guidelines for
choosing a pest control company:
- Look for a reputable company with
representatives knowledgeable about pest and/or
termite habits, types of construction, treatment
specifications and state regulations.
- Ask friends and associates to recommend
companies they have used.
- Look for memberships in industry
associations such as the Arizona Pest Management
Association (APMA) or the National Pest
Management Association (NPMA) that provide
ethical guidelines and technical information.
- Find out if continued coverage is offered
that includes treatment for reinfestation and
repairs for future damage and ask if it is
renewable.
- Be certain the company is licensed by your
state's regulatory agency.
[Up]
|
14. Why do I need
a pest control professional?
The pest management professional relies on
pesticide application as just one part of a total
pest management program. The untrained consumer,
who purchases a pesticide over-the-counter, can
only make an intuitive judgment on how to properly
apply the pesticide. However, the professional
pest management technician relies on training,
expertise and more sophisticated techniques to
manage pests in an environmentally friendly
manner. [Up]
|